Privacy Policy - Classroom by Marvlbyte

Last updated: 14-08-2024

Introduction

Welcome to Classroom provided by Marvlbyte ("the App"), hosted at https://classroom.marvlbyte.com, and developed by Virtual Shopline Pvt Ltd, a company registered in Kolkata, India ("we," "our," or "us"). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our App.

1. Information We Collect

We collect the following types of information to provide and improve our services:

1.1 Personal Information

• For Private Tutors: Name, email address, phone number, payment information, and any other details provided during account creation.
• For Students: Name, email address, and other information provided by tutors or during account creation.

1.2 Usage Data

Information about how the App is accessed and used, including your IP address, browser type, device information, and usage patterns.

1.3 Content

Any content, such as messages, assignments, and multimedia, uploaded by tutors or students.

2. How We Use Your Information

We use your information to:

• Provide, operate, and maintain the App.
• Facilitate communication between tutors and students.
• Process transactions and manage billing.
• Improve our services and develop new features.
• Ensure compliance with our terms and policies.
• Address technical issues and enhance security.

3. How We Share Your Information

We do not share your personal information with third parties except in the following cases:

• With Your Consent: We may share your information if you give us explicit consent.
• Service Providers: We may share your information with third-party service providers who assist in operating our App, processing payments, or providing customer support, under strict confidentiality agreements.
• Legal Obligations: We may disclose your information if required to do so by law or in response to valid legal processes.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

5. Your Rights

You have the following rights concerning your personal information:

• Access: You can request a copy of your personal information that we hold.
• Correction: You can request corrections to any inaccurate or incomplete personal information.
• Deletion: You can request the deletion of your personal information, subject to certain legal obligations.
• Objection: You can object to the processing of your personal information under certain circumstances.

6. Your Rights When We Process Your Personal Data

When we process your personal data, you have certain rights under applicable data protection laws. These rights include:

• Right to be Informed: You have the right to be informed about the collection and use of your personal data. This Privacy Policy aims to provide you with that information.
• Right to Access: You have the right to request access to your personal data that we hold. This allows you to receive a copy of the personal data we are processing and verify that we are processing it lawfully.
• Right to Rectification: You have the right to request that we correct any inaccuracies or complete any incomplete personal data we hold about you.
• Right to Erasure (Right to be Forgotten): You have the right to request the deletion of your personal data under certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected, or when you withdraw your consent.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data in certain situations, such as when you contest the accuracy of the data or object to our processing.
• Right to Data Portability: You have the right to request that we transfer your personal data to another organization or directly to you, where technically feasible, in a structured, commonly used, and machine-readable format.
• Right to Object: You have the right to object to our processing of your personal data in certain circumstances, including for direct marketing purposes.
• Right to Withdraw Consent: If we rely on your consent to process your personal data, you have the right to withdraw that consent at any time. This will not affect the lawfulness of any processing carried out before you withdrew your consent.
• Right to Lodge a Complaint: If you believe that we have infringed your rights concerning your personal data, you have the right to lodge a complaint with the appropriate data protection authority in your jurisdiction.

7. Children and Personal Data

Our App is designed for use by private tutors and their students, including minors. We take the privacy of children seriously and comply with applicable data protection laws, including the Children's Online Privacy Protection Act (COPPA) in the United States and similar regulations elsewhere.

7.1 Collection of Personal Data from Children

We may collect personal information from children under the age of 18, but only with the consent of a parent or guardian, or as authorized by the private tutor who acts as the data controller in such cases.

7.2 Parental Rights

• Review the personal information collected from their child.
• Request the deletion of their child’s personal information.
• Withdraw consent for the collection and use of their child’s personal information.

7.3 Data Protection

We implement special measures to protect children's data, including limiting access to such data and ensuring that it is only used for the purposes for which it was collected.

7.4 Contact Us Regarding Children’s Data

If you believe that we have collected personal information from a child without proper consent or have any concerns regarding your child’s data, please contact us immediately at the contact information provided below.

8. Third-Party Links

Our App may contain links to third-party websites or services not operated by us. We are not responsible for the privacy practices of these third parties and encourage you to review their privacy policies.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page with an updated date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

Virtual Shopline Pvt Ltd
Matri Bhaban
Kolkata-700075, India
Email: cr@marvlbyte.com
Phone: +91-9147008025