Data Deletion Policy & Process - Classroom by Marvlbyte
This Data Deletion Policy outlines the procedures for requesting and processing the deletion of personal data from Classroom by Marvlbyte ("the App"). This policy is in line with our commitment to comply with applicable data protection regulations and to respect our users' privacy rights.
1. User Rights to Data Deletion
Users of the App have the right to request the deletion of their personal data. This includes any information that has been provided by the user during registration, usage of the app, or other interactions with our services.
2. Requesting Data Deletion
If you would like to request the deletion of your personal data, please follow these steps:
- Contact our support team by sending an email to cr@marvlbyte.com with the subject line "Data Deletion Request".
- Include your account information (username, registered email address) and specify which data you would like to be deleted.
- Provide a brief explanation of your request (optional).
Upon receiving your request, our support team will verify your identity and process your request within 30 days.
3. Data Deletion Process
Once a data deletion request is received and verified, we will:
- Remove your personal data from our active databases.
- Ensure that any backups or archived copies of your data are also deleted, where possible.
- Confirm with you via email once the data has been successfully deleted.
Please note that certain data may need to be retained to comply with legal obligations or for legitimate business purposes, such as record-keeping, fraud prevention, or dispute resolution.
4. Automatic Data Deletion
If your account is inactive for a prolonged period (e.g., 24 months), we may automatically delete your data in accordance with our data retention policy. You will be notified before this action is taken, giving you the option to retain your account if desired.
5. Method to Delete Data
Users can delete their data through the following methods:
- Direct Account Deletion: Users can navigate to their account settings within the app and find the option to delete their account. Upon choosing this option, users will be prompted to confirm the deletion. Once confirmed, the account along with all associated data will be deleted from the active database. A confirmation email will be sent to the user.
- Manual Request via Support: If the user prefers, they can manually request data deletion by contacting the support team. After verifying the request, the support team will manually delete the user’s account and data from the database and backups. A confirmation email will be sent to the user once the process is complete.
- Retention Policy: User data is retained for the minimum period necessary, after which it is automatically deleted if the account remains inactive.
6. Exceptions to Data Deletion
There may be certain situations where we are unable to fully delete your data, including but not limited to:
- Data that is required to comply with legal obligations.
- Data necessary for resolving disputes or enforcing our terms of service.
- Data that has been anonymized and cannot be linked back to the user.
7. Updates to this Policy
We may update this Policy from time to time. If we make material changes, we will notify you by posting the updated Policy on this page with an updated date. Your continued use of the App after such changes constitutes your acceptance of the new Policy.
8. Contact Us
If you have any questions or concerns about this Data Deletion Policy or the deletion process, please contact us at:
Virtual Shopline Pvt Ltd
Matri Bhaban, 520/1, 25, Natun Path, Modern Park
Kolkata - 700075, India
Email: cr@marvlbyte.com
Phone: +91-9147008025